As I noted in my last post, it is not uncommon for the marketing audit in a plan to be used as a dumping ground for a whole series of unrelated points and loose threads. It shouldn’t be. It should be a space where marketers look analytically at their environment and prioritise what to focus their plan as a response to.
To try to keep things simple I frequently ask marketers to pick the ten most important areas from the list below as they affect the product or service that they are writing about. Always consider why an area has importance enough to be flagged in a plan. Here’s the list…
Major demographic developments and trends
Changes in laws and regulations
Changes in customer lifestyles and values
Customer attitudes to the businesses involved in the supply chain of the product or service
Changes in market size, growth, geographical distribution, and profits of customer
Major customer segments
Customer needs and buying processes
Reputation of Company branding the product or service and its competitors in the eyes of customers
Decision making process of customers
Major competitors, their strengths, and weaknesses, and marketing approaches
Main channels to market
Internal stakeholder team objectives and strategy
Your timeframe for marketing
Product strengths and how these change over the period of the plan
Product weaknesses and how these change over the period of the plan
Dave is an experienced global B2B Chief Marketing Officer / Marketing Director with an established reputation for delivering commercial results in start-up, mid-tier, and blue-chip businesses across technology, and business services and professional services sectors.
Dave has worked for major brands such as Telefonica O2, EY, and Barclays and held posts from Chief Marketing Officer to Director of Online, has run his own business, and managed a P&L for a major corporate. He is chair and co-founder of the Business Marketing Club (www.businessmarketingclub.org.uk) - a network of B2B marketers. In 2019, he was named one of the top 100 B2B European marketing leaders (https://www.hottopics.ht/34199/top-100-b2b-european-marketing-leaders-2019/). He is a graduate of Cambridge University, a Chartered Institute of Marketing (CIM) Chartered Marketer and holds a MBA with Imperial College, London. Dave is a keen cyclist and adventure traveller, is married, and lives in Buckinghamshire. You can read his blogs at www.DaveStevensNow.com.